IMPORTANT: SPAMMER AND ABUSE REPORTS: If you are one of our own users, thank you for your report. We will filter any spam you report. If you are not one of our users, please read the information below. Our e-mail system cannot be used for spam or sending of mass unsolicited emails. It contains special features trapping any user who attempts to mass mail from our servers. We block 98-99% of all spam both outgoing and incoming from us. Our system is useless for spammers. EMAIL MESSAGE NOT FROM ACTIVATORMAIL.COM: Even if the user is shown as using an activatormail.com email address it is likely NOT from our system. 99.9% of the spam reports we receive are for spam that does not even originate on our system. If you are reporting spam and if you trace-route the true origin of this header of the email message, it was not from our system and this user account does not even exist here. It is common for spammers to forge or fake this e-mail header information to attempt to mask or hide the real origin of the spam. We have noticed many of them using our name and we feel this is likely because they do not like us very much and because our system is associated by most with effectively eliminating virus and spam e-mails completely. If you need to trace route an originating IP shown in the email header, we recommend you visit http://www.dnsstuff.com The 'NetGeo IP Lookup' feature can even show you what country the e-mail was sent from if you enter the originating IP. If you use our mail system, this information is added to the hidden email header information on every email. How to view hidden email header information: http://www.activatormail.com/headers.htm ActivatorMail revolutionary counter-measures enable customers to be protected from threats such as viruses, pornographic material and unsolicited mail (spam), long before they reach their network boundaries saving bandwidth and lowering the risks of legal liability and potentially costly network damage and attacks. Since over half of e-mail today is spam over 50% of e-mail bandwidth may be restored for other important uses. No special expensive software is required to use ActivatorMail. Spam is halted at the server level, so there is no need to download, inspect, and delete thousands of spam messages. This not only saves valuable time, but saves from major distractions to a productive safe computing and less risky legal environment. We offer 30-day FREE trial limited capacity accounts if you wish to experience spam free e-mail. To view how ActivatorMail works see: http://www.activatormail.com/processes.htm VIRUS E-MAIL NOTIFICATIONS: If you received notice that a virus was detected in an e-mail message sent to you or from you, this notification is always sent to you so you will know the offending sender or that your system or network is infected and you may then take appropriate action. MISSING FILE ATTACHMENTS: If attachments wee not received when e-mail was sent through our servers, then check your Outlook settings. New versions of Microsoft Outlook can remove file attachments from messages by default. We do not remove attachments at all. POLICY AND FOLLOW-UP: Please note that due to the volume of e-mails we receive, we are not able to respond personally to each message received. We do investigate each incident brought to our attention and will take corrective action, if appropriate. Please feel free to review our Acceptable Use Policy: http://www.activatormail.com/aup.htm OTHER ISSUES: If your support request concerns other issues, then you should receive a reply in 24-48 hours during normal business hours. ---------------------------------------------------------------------- ARE YOU AND YOUR COMPANY THE NEXT VICTIMS? HOW MUCH WILL IT COST YOU? HOW MUCH ARE YOU PREPARED TO LOOSE? According to the Radicati Group, this year the cost of receiving, storing, and handling spam will cost the average corporation $49 per mailbox in 2003, for a total of $20.5 billion worldwide. And the portion of email that is spam is expected to double by 2007, with costs reaching $198 billion. CNet News announced that ""More companies suffered extensive virus infections in 2003 than in the previous year and spent on average almost $100,000 to clean up each attack, according to new research." ...computer virus attacks cost global businesses an estimated $55bn (£30bn) in damages in 2003; a sum that is expected to increase this year. Reuters-ZDNet Overall, it is estimated that businesses lost $1.6 trillion last year in computer down time resulting from security breaches and virus attacks from hackers. AccountingWeb Market research firm IDC projects that by 2005, some 50 percent of business e-mail accounts will be hosted by service providers. The reason is simple: Hosting lets someone else worry about spam, viruses, legal compliance, storage, and security patches while you focus on your company's business. HOW MUCH CAN YOU REALLY SAVE? Calculate your potential losses using our ROI Calculator: More information: http://www.activatormail.com/roicalc.htm (links to above reports may be found on www.activatormail.com) ---------------------------------------------------------------------- WHO IS BEHIND ACTIVATORMAIL(tm) ANYWAY? The man behind ActivatorMail is R. Lee Heath who is best known as the inventor making possible the life-saving automatic heart defibrillator. He was recommended for the Lemelson MIT Prize, the highest prize awarded inventors, by American Heart Association officials. and others, and has over 30 patents issued with his name. ActivatorMail was originally developed as Mr. Heath's own personal safe email system, but has now been made commercially available for enterprise level security and personal email protection use for everyone. For more information visit: http://www.rleeheath.com -- ActivatorMail(tm) Support Services support@activatormail.com www.activatormail.com |